Category Archives: Uncategorized

Services on Saturday 23rd and Sunday 24th January between 8am-8pm

We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency.

This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

To access these services in Wandsworth please telephone 0333 332 4363 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.

Services on Saturday 16th and Sunday 17th January between 8am-8pm

We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency.

This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

To access these services in Wandsworth please telephone 0333 332 4363 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.

Services on Saturday 9th and Sunday 10th January between 8am-2pm

We have put on extra services over this weekend if you need urgent medical help that is not a life-threatening 999 emergency.

This is to help local hospitals and the ambulance service as they are extremely busy at the moment.

To access these services in Wandsworth please telephone 0333 332 4363 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.

Balham, Tooting and Furzedown PCN – First Contact Practitioner

What is First Contact Practitioner?

First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist it gives the patient the best possible change of recovery and a smooth journey through the NHS MSK pathway.

Who are We?

Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.

How Can You See Us?

If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.

Information- Who are the Balham, Tooting and Furezedown FCP Team?

Matt Tay, FCP

Matt is a physiotherapist from Perth, Australia and has recently moved to London with his wife in January 2020 (what a time to come!) He graduated from Curtin University in Perth in 2013. Since graduating, he has worked in private musculoskeletal clinics and residential aged care facilities. Upon moving to London, he joined the FCP team in April. Matt loves exercising and Liverpool FC and can’t wait to head over to watch a game once stadiums open up again!
Matt currently looks after our largest PCN Balham, Tooting and Furzedown where he juggles a number of clinics.

Tessa Davie-Martin

Tessa grew up in Auckland, New Zealand where an interest in Gymnastics and hockey led her to study Physiotherapy. She completed her studies at AUT University and then moved to Melbourne soon after. There she worked in private practices where she gained further training in Dry Needling and Clinical Pilates. After this she took some time off to travel for 6 months before moving to Manchester and then to London where she has spent the last few years working in the Private sector, before joining Surrey Physio as a First Contact Physiotherapist.

Tessa currently works in our largest PCN Balham, Tooting and Furzedown where she works across a number of busy clinics.

Key Contacts for Surrey Physio

Will Bateman – Clinical Lead FCP

Email: will.bateman@nhs.net

Will is the Clinical Lead for FCP at Surrey Physio, overseeing the whole South London area specifically Wandworth and Lambeth where he is also the Clinical Lead for the AQP service.

Please contact Will if you have any clinical questions or feedback regarding FCP.

Luke Woodward – Business and FCP Lead

Email: luke.woodward@nhs.net

Luke is the Surrey Physio Business Lead where he is instrumental in setting up new FCP services as well as being the central link between GP Practices and Surrey Physio. Please do contact Luke if you have any questions about the FCP service or feedback regarding our FCP’s.

Flu vaccinations for 50-64 year olds

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.

If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Wandsworth Self Management App

Please select the image below and select which condition you would like access to.

Available conditions are; Wandsworth – Back, Back and leg, Neck, New Shoulder and knee pain.

Enter your email and we will send you an email with all the information on how to get
started.

The App is provided free as part of your care in Wandsworth and will provide you with:

  • Easily accessible, targeted and personalised self-management information to help you day by
    day, and step by step
  • Exercises based on your stage of recovery
  • Direct booking of local treatments such as physiotherapy and well-being services within Wandsworth
  • Reassurance and support to self-manage

New Online Services

Great News! We are pleased to announce that patients registered at the practice are now able to book routine appointments to see a GP at the practice & request repeat prescriptions online. In addition, from April 2015 patients will also be able to access information about their:

  • Appointments
  • Cancelling an Appointment
  • Repeat Prescriptions
  • View a Summary of your Medical Records, Medication and Allergies.

This means that, as well as being able to book an appointment by telephone and in the practice patients also have the option to make a routine appointment & request repeat prescriptions online. The practice are really pleased to be able to offer this service to their patients as it provides easier access to practice services. Patients are able to book routine appointments from 2 days to 2 weeks in advance.

If you are a patient at this practice and would like to access online appointment bookings & repeat Prescription requests you will need to attend the practice to speak with a receptionist who will be able to provide you with access to the online booking system. You will also be provided with a user name and password which will be unique to you. Due to confidentiality patients will be required to come into the practice to request access to online appointments. Parents or guardians of children under the age of 16 will be able to be provided with access to online services for their child/children. Patients who are unable to attend the practice are able to provide written consent for a family member of friend to collect details on their behalf.