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Covid Vaccinations – Second Appointments

For all patients booked for their second Covid vaccinations at Balham Health Centre from Tuesday 5th January to Saturday 9th January, appointments will go ahead as previously planned.

Please contact the reception team if you have forgotten details of your appointment

Services on Friday 1st January, Saturday 2nd January and Sunday 3rd January

On Friday 1 January, Saturday 2 January and Sunday 3 January between 08:00-20:00, we have put on extra services over the new year’s bank holiday weekend if you need urgent medical help that is not a life-threatening 999 emergency.

This is to help local hospitals and the ambulance service as they are extremely busy at the moment. To access these services in Wandsworth Borough please telephone 0203 973 9363 where you will be assessed by a clinician and offered an appointment if clinically required. This may be a video appointment or a face to face appointment.

Outside of these hours please call 111.

You could also consider using your local pharmacy for non-urgent health advice.

Please only call 999 if it is a life-threatening emergency.

We are open as usual on Saturday 2nd, from 09:00 and 13:00, for pre-bookable appointments only.

Wandsworth Access Hubs and COVID Site Opening times

Christmas and New Year Opening Hours 2020

 Monday 21st December Normal hours
 Tuesday 22nd December Normal hours (last day to order repeat prescriptions)
 Wednesday 23rd December Normal hours
Thursday 24th December Normal hours
Friday 25th December CLOSED
Saturday 26th December CLOSED
Sunday 27th December CLOSED
Monday 28th December CLOSED
Tuesday 29th December Normal hours (last day to order repeat prescriptions)
Wednesday 30th December Normal hours
Thursday 31st December Normal hours
Friday 1st January CLOSED
Saturday 2nd January Normal hours

Balham, Tooting and Furzedown PCN – First Contact Practitioner

What is First Contact Practitioner?

First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist it gives the patient the best possible change of recovery and a smooth journey through the NHS MSK pathway.

Who are We?

Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.

How Can You See Us?

If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.

Information- Who are the Balham, Tooting and Furezedown FCP Team?

Matt Tay, FCP

Matt is a physiotherapist from Perth, Australia and has recently moved to London with his wife in January 2020 (what a time to come!) He graduated from Curtin University in Perth in 2013. Since graduating, he has worked in private musculoskeletal clinics and residential aged care facilities. Upon moving to London, he joined the FCP team in April. Matt loves exercising and Liverpool FC and can’t wait to head over to watch a game once stadiums open up again!
Matt currently looks after our largest PCN Balham, Tooting and Furzedown where he juggles a number of clinics.

Tessa Davie-Martin

Tessa grew up in Auckland, New Zealand where an interest in Gymnastics and hockey led her to study Physiotherapy. She completed her studies at AUT University and then moved to Melbourne soon after. There she worked in private practices where she gained further training in Dry Needling and Clinical Pilates. After this she took some time off to travel for 6 months before moving to Manchester and then to London where she has spent the last few years working in the Private sector, before joining Surrey Physio as a First Contact Physiotherapist.

Tessa currently works in our largest PCN Balham, Tooting and Furzedown where she works across a number of busy clinics.

Key Contacts for Surrey Physio

Will Bateman – Clinical Lead FCP


Will is the Clinical Lead for FCP at Surrey Physio, overseeing the whole South London area specifically Wandworth and Lambeth where he is also the Clinical Lead for the AQP service.

Please contact Will if you have any clinical questions or feedback regarding FCP.

Luke Woodward – Business and FCP Lead


Luke is the Surrey Physio Business Lead where he is instrumental in setting up new FCP services as well as being the central link between GP Practices and Surrey Physio. Please do contact Luke if you have any questions about the FCP service or feedback regarding our FCP’s.

Key information for patients about the coronavirus vaccine

The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.

We will let you know when it’s your turn to have the vaccine. It’s important not to contact the NHS for a vaccination before then. Please wait to be contacted.

At this time, the vaccine is being offered in some hospitals to:

  • Some people aged 80 and over who already have a hospital appointment in the next few weeks
  • People who work in care homes
  • Health care workers at high risk

The vaccine will be offered more widely, and at other locations, as soon as possible.

The order in which people will be offered the vaccine is based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

Meanwhile, we must all continue to adhere to the local tier restriction rules and remember hands, face, space.

For more information visit the NHS England website and view the information documents below:

We’re Here For You

Please be assured Tooting South Medical Centre is open and here to help you when needed. In line with national guidance, we are operating differently in order to protect patients and staff.

All GP appointments are operated by telephone triage system. This means the reception team will book you in for a telephone consultation with a GP. The GP will determine if they can help you remotely or if you need to be assessed face to face. If the GP feels you need to be seen, they will give you a date and time of when to come into the surgery.

If you are attending the surgery, please wear a face covering and respect social distancing. If you are asked to wait outside or in the car, please do so. Please sanitise your hands upon entering and leaving the building.

In order to keep you safe whilst in the building, the waiting areas have been marked so you know where it is safe to sit. You will need to check in for your appointment with the receptionist rather than the self check in screen. Our reception team are wearing face coverings and your clinician will be wearing Personal Protective Equipment (PPE)

We ask that patients do not come into the surgery to book an appointment. Please contact us on 020 8682 0521 to arrange an appointment or alternatively, via online such as Doctorlink, Patient Access, MyGP etc.

We continue to provide home visits to those that need them. Please be aware this service is only available for patients who are housebound or those unable to attend the surgery. If you think you may need a home visit, please contact the surgery before 10am to book your request.