Category Archives: News

Changes to Emergency Appointments

We wish to inform you that we have made changes to our emergency appointments as per your feedback. Please note that any requests for emergency appointments will now be triaged over the phone by a Doctor first.

This will come into effect on Monday 10th February 2020.

Direct line for patients aged 75 years and above

We are delighted to announce a direct phone number for vulnerable patients aged 75 years and above. This number is operational between 10am – 12pm for booking routine appointments. Please use the normal practice number 020 8682 0521 at all other times. If you are aged 75 years or above and have not received the letter with the phone number please contact reception.

Measles Outbreak

There is an outbreak of Measles in London, it is highly infectious and can lead to serious complications. If you or your child have not received MMR vaccination please book with one of our Practice Nurses for more information or to have the vaccination.


Hay fever

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

    • a runny, itchy and/or blocked nose
    • sneezing
    • itchy eyes

Pollen is a fine powder released by plants as part of their reproductive cycle. Pollen contains proteins that can cause the nose, eyes, throat and sinuses to become swollen, irritated and inflamed.

How to treat hay fever

Many hay fever symptoms can be controlled with over-the-counter medication at your local pharmacy.

    • Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes. Available from your local pharmacy.
    • Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes. Some types of antihistamines make you drowsy and are best taken before bed. Newer antihistamines are less likely to make you drowsy and are a common choice for children and people with milder or occasional symptoms of hay fever. Available from your local pharmacy.
    • Decongestant nasal sprays and tablets are used to unblock the nose. They should never be taken for more than a few days at a time. Available from your local pharmacy.
    • Eye drops can be used to treat itchy or watery eyes. Available from your local pharmacy.

If none of the above treatments are effective for you, please book an appointment to discuss other treatments.

Useful Links

NHS – Hay fever
NHS – Find your local Pharmacy
Met Office – Pollen forecast

GP National Survey

We request to all our patients to complete and return the GP National Survey that NHS England has been posting to random patients. The survey is anonymous and we appreciate your participation.

The results of the survey will benefit us in offering patients an excellent service.


Tooting South Medical Centre